Returns & Exchanges
At The Hemp Club, we want you to love your sustainable fashion choices, which is why we offer a 30-day return window for all unwashed and unworn items. If your hemp-based apparel doesn't provide the perfect fit, our easy exchange process ensures you find the right style for your lifestyle.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original eco-friendly packaging, ensuring all hangtags and labels are still attached to the garments.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing